This recruiter is online.

This is your chance to shine!

Apply Now
Bota Bota, spa-sur-l’eau

Boarding Agent

535 rue de la commune ouest, Montreal,QC
  • 17.00 to 18.00 $ per hour according to experience
  • 16.00 to 40.0 h - Full time ,Part time

  • Permanent job

  • Day ,Evening ,Weekend ,Work shift

Benefits


Boarding Agent (full time position)

At Bota Bota, we work tirelessly to create the best customer service experience. Our clients are our ‘raison d’être’, and we strive to do all that we can to assure that each visit is peaceful, enjoyable, comforting… and exceeds all expectations! These principles are applied at every level of the organization and that is why we are always looking for dynamic employees who can provide excellent service so that Bota Bota, spa-sur-l’eau, will be continuing to be known as the reference in the areas of health and relaxation.

Interested in this adventure? Welcome aboard!

Your mission on the boat

Under the responsibility of the Hospitality Supervisor, the Boarding Agent is responsible for welcoming and taking care of the customer according to high-end customer service requirements.

The upcoming challenges of the Boarding Agent

  • Greet the customer at his arrival onsite;
  • Take care of the customer and clearly explain instructions and rules;
  • Provide the customer with valuable insights to insure a successful experience at Bota Bota;
  • Manage customers check-in and check-out;
  • Be responsive to customers questions or concerns and ensure their satisfaction in a professional and courteous manner;
  • Promote the offered services and packages available;
  • Makes sure is workstation is clean.

Why hop on board?

  • Exceptional place of work: Bota Bota, spa-sur-l’eau is in the heart of the Old Port of Montreal;
  • Be part of a growing company that offers multiple opportunities for change;
  • Work schedule: 32h / week;
  • Competitive salary and benefits;
  • Free access to the spa;
  • Employee discounts on all massages, treatments, products and gift cards;
  • Employee discounts at the spa’s restaurant '' La Traversée '';
  • Employee discounts with various local partners;
  • Various discounts as an employee of a partner of the Old Port of Montreal.

Want to know more about our crew and to join the team, send us your resume!!


Work environment

Work environmentsBota Bota, spa-sur-l’eau0
Work environmentsBota Bota, spa-sur-l’eau1
Work environmentsBota Bota, spa-sur-l’eau2
Work environmentsBota Bota, spa-sur-l’eau3

Requested skills

The competencies we are looking for:

  • Attention to detail and ability to multitask efficiently in a short time;
  • Enthusiastic and master customer service skills;
  • Love to work with the public and favors a friendly and professional approach;
  • Autonomous and resourceful;
  • Rigorous punctuality;
  • Excellent team spirit;
  • Exercise discretion and show respect for confidentiality.

The skills we are looking for:

  • Required 2-3 years of experience in customer service;
  • Studies in the tourism field, an asset;
  • Bilingual in French and English, both oral and written.

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.


Requirements

Level of education

College

Diploma

DEC

Completed

Work experience (years)

0-2 years

Written languages

Fr : Advanced

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced